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I was very pleased with your service and would use you again.
... ...Peter Butler
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing.... ...Lynn Gale
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
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Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub... ...Martin Cawley
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Excellent service.... ...Brian Tait
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.... ...Philip Taylor
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Very helpful and efficient service... ...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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Thank you for giving me an accurate delivery date on the day of my order. The item arrived on the day expected and is as described. You are one of my trusted companies to buy from.
Regards
Steve Broad... ...Steven Broad
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you... ...Andrew Ciepalowicz
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Good prompt delivery and an easy to search website. I will certainly use again.... ...W. Bowman
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