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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them......
...Eric Robotham
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Brilliant service helpful staff and a fast delivery....
...Mrs IA BRUNSKILL
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Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable....
...Mark Nichols
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Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
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...Paul Harper
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Excellent service - communications very good...
...Richard Pinker - Mr
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!...
...Power Plant
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...
...Paul Webster - Dr Tap Plumbing
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Swift delivery, good price. Painless transaction....
...Daniel Veall
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The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you....
...Mr R Murdoch
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