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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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Great service, best price I could find and the item arrived very quickly. 100% satisfied!...
...Barney Scott
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Very good service & tracking will use again as long as the price is good...
...Kevin Baker
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks....
... c wilson
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Excellent service and good communication....
...Dr Andrew Dodd
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness!...
...Gerry Beard
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Delivered a day early, cheapest price on the internet....
...Nicholas Jones
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Good service...
...Mark
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Excellent customer service would definetely use again...
...craig fairhurst - williams car and commercials
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...
...Steve May
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