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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates....
...Nicholas Sims
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay....
...Robin BERGER - Berger Plumbing
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Hi Christine/Jeannette,
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
Best Regards
David
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...David Greenfield
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you...
...Judith Nicholson
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Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service....
...Mr Peter Lund
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time....
...DIANE PARSONS
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Efficient & excellent service, very impressive. Keep up the good work.
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...Martin Stanmore
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Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight. ...
...Softus Plumbing
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Excellent service...
...basingstoke hospital bnhft
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more reviews... |
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