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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...
...Steven Broad
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Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback...
...ian goulding
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals...
...Mrs Norah Powell
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I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !...
...Bruce Cassell
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The products I needed were very competitively priced and I was happy with the service throughout....
...David Barnes
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My package arrived safely. Thank you for an excellent customer service. ...
...john smith
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As described and as ordered with speedy delivered....
...Donna Williams
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service....
...Anthony Drake
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Everything arrived as promised....
...Terry Kent
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