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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Item arrived earlier than expected. Easy to fit....
...CLM Fleet Managment PLC
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...
...Roland Hill
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Good shopping eperience and speedy delivery.Will use again.Thanks...
...J Irving
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ...
...Paul Russell
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Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks....
...Duncan Bamford
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Fantastic service provided!...
...Hari Parmar
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
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...Aquarius Plumbing Services
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks...
...Liz Pounsett - Oakland Air Control
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Very pleased with the service received. Thank you...
...Alison Hughes
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