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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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Very pleased with the service provided. Thanks...
...Mr Harvey G Foster
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day....
...Matthew Lewis
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Exceptional service. Programmer arrived next day...
...P J Coleman
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Good price c.f. competitors, and very prompt next day delivery...
...Nicholas James Marston
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...
...Susan Cox
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
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...Gill Bushdyhan - Concept Chemicals
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Mirror arrived on time and very securely wrapped. Good quality...
...Gillian Dunnet
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more reviews... |
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