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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel....
...Beth Alcorn
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up....
...Norady
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more than pleased with service kept me up to date all the way, would not hesitate to shop again...
...grahame mcdonald
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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Very efficient service Good correspondence and fast delivery. Many thanks...
...Gill Burchell
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !...
...Annie Meadows
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excellent service
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...SANGSTER ELECTRICAL
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!...
...J J A VAN WEERELD
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Great service, best price I could find and the item arrived very quickly. 100% satisfied!...
...Barney Scott
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