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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required....
...Jonathan Wilde
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I bought a toilet on this website, it was the Twyford E100 bottom outlet close coupled pan with the Twyford E100 Square raised height lever cistern, made for the raised height pan but decided to buy it with the standard E100 bottom outlet pan as its the same as the push button cistern accept it isnt push button, its side lever instead and its great.
This toilet was bought for a friend but had it shipped to my address as he wasnt in and I will need to buy another 3 toilets with this site soon.
When the toilet first came, it was a bit of a pain in the neck to put the cistern on the pan as the screws through the cistern wasnt long enough but the screws werent actually the problem, it was the washer that goes between the pan and the cistern.
I got a new one for my mate and it fitted ...
...Micheal Jones
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Handled by order very well, even though had to sourced elsewhere...
...Anthony Reading
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excellent service, thanks for the prompt delivery...
...john kennard
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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Excellent service, good VFM, prompt delivery....
...Terry Sweeney
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
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...Dr D R Lachno
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended...
...dugald Macaulay
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
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...Peter Holloway
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All received and fitted. Works fine. Thanks ...
...stephen netherton
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