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A delay with supply - but kept fully informed of issue - good price for item - will use again...
...Donald Fisher
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Would use again, kept informed at every step, and item received very well packaged...
...John Barrie
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company....
...John H. Hughes - Silly Fruit4Fish
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We have received the toilet seat but it has some blemishes in the moulding of the seat...
...Trevor Harvey
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems....
...S Ray
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it....
...Carol Winder
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It took 10 days for the Order to be delivered from 20th Jan the date my account was debited. It is unlikely that I will use mytub agin as delivery service is far to slow.
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...Wesley Cochrane
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson...
...Andrew Jamieson
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again....
...Martin Way
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