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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough....
...Jane Franks
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company...
...J. Griffin
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Excellant service, would definitely use my tub again...
...Karen Tarrant
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks....
...Paul Hodgins
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Efficient, knowledgeable and keenly priced - what more could you ask for!...
...John Cruickshank
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased....
...Barry Coleman
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Excellent service with delivery on the date promised. Great communication at all times.
Only gripe I have is that with buying Armitage Shanks products I would have expected that they would have the company name embossed on them as in the past. To me Armitage Shanks is a quality product, the reason I bought them in the first place and I have also written to them to that effect with feedback.
Many thanks
Terry
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...Terence Checketts
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time....
...Mr Christopher R Henry
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay...
...Harsha Jayamanne
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