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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
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...r.e.underwood
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Right product at a good price and very quick delivery...
...John Newborn
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Excellent service. Thank you. ...
...Jeremy Hutchinson
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Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service. ...
...Aubrey Poole
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Excellent product and service. Very good price and fast delivery....
...Andrew Weedon
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Excellent customer service! Thank you for your help and I would highly recommend MyTub....
...Julie Taylor
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good service and pricing...
...stuart anthony royle - ess
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Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with....
...Glenys Brearley
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin ...
...colin clubb
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