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Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve....
...steve fearn
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!...
...Martin Pymm
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Great easy to use service 👍👍...
...Graham Storey
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall...
...Clive Snashall
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Order received on time. Great customer service. Thanks again!...
...Stephen Hanmer
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The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this....
...MRS CATHERINE CASTREE
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference....
...Bob Delaney
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I am delighted with the products purchased and the very excellent service received from you.
Many thanks. ...
...Adedapo Olugbile
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Efficient & excellent service, very impressive. Keep up the good work.
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...Martin Stanmore
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