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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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delivery prompt.A.OK....
...Garry Redshaw
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub...
...David Mcmullon
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Efficiency and reliability!...
...Marini Maurizio
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good service kept well informed thanks will use again...
...Mark Gough
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A speedy delivery and very good service. MyTub kept me updated at all times....
...Sandra Beaumont
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Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard...
...Jean-Marc Bechard
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Friendly and helpful staff. Parcel arrived on time as promised IPP...
...Philip Hembrow
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all spot on many thanks...
...keith readhead
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round....
...Ray Riley
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more reviews... |
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