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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!...
...Heather Herbert
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I was impressed with the service offerred. ...
...Mallinath Chakraborty
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better....
...Ben Cole
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Effortless ordering and delivery arrived before date promised - cant really ask for more....
...David Carter
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excellent service, happy to recommend to any other buyer...
...H W Gravell
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Good service and communication... Very helpful....
...Charles Batt
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
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...Glen Keller
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We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.
Many Thanks
Darin Loxley...
...Turnleys Ltd
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Order arrived at 1.05, many thanks for your help....
...Michael Jones
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