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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good...
...David Lindesay
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Excellent Service. Thank you...
...Kevin Lester
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Excellent service and received my parts in record time. Thanks....
...Robert Shaw Bruce
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Extremely happy to have found this company the materials turned up on time and Steve was extremely helpful on the office with assisting us with the order
Will definitely use this company again ...
...Peter Janes - P Janes ltd
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Needed two deliveries to complete the order, but other than that this was a good service. ...
...Martin Smith
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all very good thank you...
...Martyn Jenkins
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Great service, next day delivery as promised. Many thanks. ...
...Steven Nathaniel - Barlows UK Ltd
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I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!...
...Terry Morrissey
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Good all round service in terms of website easy to use & better than most, keeping me informed on delivery date I didnt have to go checking order status - you sent me helpful emails, product availability, price, and order turnaround....
...David John Akerman
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