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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again.... ...RobertsonFM
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham... ...Graham Riley
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Fantastic price great service and product great 1st class service all round will be using again... ...Steven saxon
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I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
... ...Marianne Tissandier
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very helpful quick service, thank you... ...Linda Hadden
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All fine. Good service.... ...Robert Curtis
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Excellent price, excellent service. Would highly recommend.... ...David Richardson - Fenwick Ltd
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Excellent service thankyou and very fast delivery.... ...Grayshott Pottery
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Very efficient service. Would recommend you 100%. ... ...Peter Smith
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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