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Very good service, all arrived ok....
...Terry D
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center....
...Anthony Smith
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again....
...Mark Eaton
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley...
...Stephen hindley
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks...
...Vince
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%....
...Chris Pook
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excellent service would highly recommend using this company...
...Jennette Bradbury
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Excellent and helpful staff,thankyou...
...JohnPeterson
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Price was great but had to wait a very long time for delivery....
...Daloon Foods UK Ltd
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