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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
... ...Lesley
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote... ...colin mote
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delivery took a little longer than I had hoped... ...Peter Lowe
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Very helpful chap, will use you again... ...Terry smith
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Item arrived earlier than expected. Easy to fit.... ...CLM Fleet Managment PLC
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Great service... ...border cookers
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Great price, great item replacement toilet cistern, great comms, recommended!... ...Alex Kells
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Products were received quickly and I was informed of the order status every step of the way... ...Despina Fletcher - Vale of Aylesbury Housing Trust
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ... ...Jeremy Curtis
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more reviews... |
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