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item arrived as specified, good service, would recommend... ...Mrs Eileen Hague
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Excellent service, very efficient... ...Philip McElhinney
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service.... ...Ian Duriez - Murtec ICD
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Picked the item up today. Just what I ordered. A fine delivery process.... ...George Fowle
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The service and communication was excellent and your web site was easy to use. Many thanks.... ...Nick Gibson
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An excellent company to deal with, helpful and very prompt to respond to any query
... ...Mr John Shorter
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period... ...barry ferguson
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Thanks for very efficient service. You were the cheapest on this product which we had great difficulty in sourcing. ... ...LYNNE MARTIN
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I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again.... ...Mike Tattum - Mr
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