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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!... ...Elaine Lawrence
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product... ...Matt Quinn
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Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised. ... ...John Newall
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Very helpfull and quick delivery.... ...shirley fryer
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.... ...William Rowley
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Excellent service - as always. Cheers!... ...Robert McNamara
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.... ...Peter Hughes
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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again.... ...Terry Lawson
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My order was delivered promptly and correctly. I am delighted with the service!... ...Jenny
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more reviews... |
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