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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks....
...Nannette Innocenti
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced ! ...
...ALAN LERRY
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Fast deliver of the right parts Thanks...
...The Pigsty
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick...
...Richard Kite
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About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service....
...Barry Coleman
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Got the right product in reasonable time at a good price - Thanks,...
...Mr David Beattie
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Brilliant service. Easy to order, came slightly quicker than initially estimated but with confirmatiuon of delivery day by e-mail ahead of the time meant no problem. Price was good, too! Would use you again on this experience....
...Graham Tolley
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!...
...Brian Radbone
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Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
Thank you. ...
...Jonathan Gardner
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