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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
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...Henry P Robinson
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven...
...Susannah Leyden
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Good service. On time and as required...
...John Chester
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Good. ...
...coat marine limited
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Found exactly what I needed. Great service and kept me up to date with the progress of my order. Would recommend mutub to my fiends. ...
...Rajesh Sharma
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Excellent service and delivered with no damage and on time - definitely use mytub again!...
...Joanne Hewitt
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order....
...carol barbero
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Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included....
...Dr Alexander Morrison
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service...
...Mrs Debra Petty
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...
...Martin Land
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