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Unit has arrived.
But slow delivery....
...Richard Pearson - Above
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Everything went well, even though the part had to be left without a signature....
...Graham Ellis
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I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help....
...ian mcalpine
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that....
...Clive Townley
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The 1st order there were 2 cover seats and they were both broken. I sent them back immediately. The 2nd order got lost, then Christmas and New Year stopped process and finally the seat cover arrived. So fr so good. ...
...Carol Robertson
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
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...J Hannay
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
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...Angela Smith
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Very good and helpful service. Would recommend ...
...hilary stell
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Order arrived on time as promised. Very helpful staff. Excellent service....
...D.A.Tomlinson
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