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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good....
...Andrew Smith
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)...
...Louise Knowles
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts....
...Sam Plumbe
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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This order was picked up from Plumb Centre Chesterton Newcastle Staffs today
Pleasantly surprised how easy all this was .Item was only a small order n.evertheless procedure was efficiently done and nothing seemed a bother ,
Thanks...
...Graham Wild
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Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again. ...
...Nick Fulcher
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Great service and keen price. delivery on time....
...brian mcnally - ulster university
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Ordering was very easy to do as was payment. The price of the product was excellent as was the delivery charge of only £12.00. The goods arrived earlier than the anticipated date. Overall excellent....
...IAN BROWN - LOCHY CARAVAN PARK LTD
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time....
...John Armstrong - Mr
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First class service Many thanks...
...Mr D Moser
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more reviews... |
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