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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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I found the Company MyTub very helpful, well priced and after my electrician found he diid not need the part, only an hour after I had placed the order, they canceled the order without a fuss. I shall certainly place them at the top of my list for future plumbing parts. B.rgds...
...TERENCE MCSTAY
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account....
...Catherine Clark
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future....
...les allan
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error....
...Richard Page
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Collected last item today. Very helpful in enabling early collection of sink before last weekend....
...Colin McGilp
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Good communications and excellent service again....
...Caroline Steel
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it....
...John Mellon
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100% Helpful and Friendly Team, Top Marks and Thanks, I will keep your details for future supplies.
Regards Mark ...
...Mark Fowler - Trade Connections Ltd
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Turned up on the date stated, it was the correct part which was fitted as per the video. The job was a good one and cheaper than other sites.
My first port of call if I need something similar. ...
...JOSEPH G FLAHERTY
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