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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks....
...Pauline Barthel
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Excellent service and communications. Provided Peglars items which most other merchants do not stock....
...Martin Weselby
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Good Price and good advice quick post 10 out of 10 thank you...
...Anthony J Moore
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What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful!...
...Tahir Kiyani
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Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them...
...Jo Bishop
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sent photographs of parts required to support today hope they recieved them awaiting your response...
...rosita scales
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Great service thankyou. The first time I have used mytub and I will be using again. ...
...malcolm davies
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Very quick delivery, good price. Happy!...
...angus fairbairn
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Service could not have been better well done...
...K briault
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more reviews... |
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