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No negative feedback. There was a lead time but that was indicated up front. Your supplier were also good enough to call me with a status update. Goods arrived today, inside the stated lead time. Very happy with the service. DB... ...David Buxton
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.... ...Timothy Hayton
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,... ...Stuart Whitfield
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.... ...Sam Plumbe
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you... ...AJS Heating
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Order arrived on time thanks, very helpful staff when placing order.... ...james thompson
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Great service,very good comms & good price.
Will use again with confidence.... ...Mike Lowe Heating Services
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to... ...Lesley OByrne
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item has been recieved , very happy with service.... ...David Bingham
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Part sourced and delivered as promised on due date, thanks... ...Stephen Porritt
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