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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.... ...DARREN BAILEY
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again.... ...Martin Way
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OK, item arrived according to expectaitons and plan.... ...davorkavunic
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more... ...Peter Carter
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Prompt delivery, genuine spare, many thanks... ...David Gee
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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub... ...Peter Jones
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.... ...Angie Stuart - James Laing
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Very efficient service... ...Barry Hills
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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub... ...Brian Lovett
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Good web site, easy to navigate. Good products and Good prices, cheapest for the product I purchased!... ...Graham Wheeler
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more reviews... |
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