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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center....
...Anthony Smith
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Order received by specified date and our Tevi Boost shower is now back to normal. Thank you for your extensive website and very competitive prices. The free delivery service encouraged us to trade with you as it does reduce the product costs....
...John Berry
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Very pleased with goods received that were a good price. The tracking and email advice was faultless. Excellent service - will use again and recommend to friends. Thank you. PS Equipment ordered Monday, delivered early on Wednesday and installed by midday!...
...Trevor Maddox
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Excellent communication, part fitted shower now up and running.
Cheers...
...Dennis McEvoy
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recieved order thank you for your exelent servis a plesure shopping with you ...
...keith burgess
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Equipment arrived on time, well packaged....
...Underfloor Heating Supply Limited
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Thank you for the fast and efficient service I have received ,part fitted and in operation again ...
...Andrew russen - Beesmart dry cleaners
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites....
...Adrian
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Well pleased...
...Victor Gonsalves
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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