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Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward.... ...Eila McGeary
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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier. ... ...Roy Pittman
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After a small delay in sorting out the bank details your service was impeccable.
Delivery was on the days that were stated.
Yes, I WAS impressed and WILL be using your store again.
Thank you from Clive Bennett. ... ...Clive Bennett Home Maintainance
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thank you
you found it when others could not find last in country
made job better ... ...steven john lawrence - Steven lawrence plumbing services L
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First class service and a very speedy delivery with a quality part. Highly recommended... ...sean kennedy electrical sevices
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Very good service thank you ... ...David Hill
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Regular updates on the progress of my order, arrived when planned, great service!... ...Nick Hemmings
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service... ...Wendy Moore
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend... ...Mrs Cheryl Smith
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