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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress. ... ...Mark Blinman
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again.... ...Trevor Handley
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Liked the website. Knew the part I was ordering would be the correct one. Liked the price and liked the speed of delivery. I would recommend you and will use you again. Thanks.... ...geoffrey mcknight
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
... ...Margaret Milner
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Super quick delivery,excellent service. Would definately recommend using this company.... ...michael stubbs
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Thank you for your diligence - Stuart Haynes... ...stuart Haynes - private
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excellent all round, nice price and delivered promptly.
... ...Ian Tomkinson
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!... ...John Cruickshank
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My order was recieved in good order, quick delivery and very satisfied.... ...century logistics ltd
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more reviews... |
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