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Just what I wanted and at a much better price for the item and the carriage than other suppliers.... ...Mr Tim Green
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.... ...James
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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My Tub immediately resolved my problem and supplied the correct item very promptly.... ...Steve Rendi
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Got the part I wanted straight away very happy will use them again thanks.... ...Stewart
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Delivered on time, well packaged to. Thanks. ... ...MR A M GILMOUR
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Goods received in good time, thanks.... ...Raymond Marshall
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.... ...Andrew Seaton
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Great Communication, prompt delivery, well packaged hope to do more business with... ...Lee Matthews
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A good service all round, thank you... ...Patrick Jacob
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more reviews... |
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