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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding.... ...Neil Parsons
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Order received on time. Great customer service. Thanks again!... ...Stephen Hanmer
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time.... ...Paul Regan
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers... ...Dave Harris
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Thanks for all.
Good service and answer To customer.
Thanks.
... ...juan pablo escalante - SEM
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very good. delivery made on date advised.
thank you... ...c.j. craig
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Prompt service, securely packaged, would recommend and use again. ... ...Steve Cotton
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Excellent Customer services and very helpful staffs. always keep it up. ... ...Shoukath Ali
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
... ...Steve Guy
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more reviews... |
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