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the service was fine....
...Steve Pullan
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...
...David Hall
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ...
...mike chmiel plumbing services
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Spares for Baxi boiler arrived safely in good time.
Many thanks...
...Colin Brown
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Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with ...
...Denis McLaughlan
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first class thanks. And thank you Christine for your help....
...David Swinson - Meccon Ltd
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire....
...Paul Darnes
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The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done. ...
...Stefano Bittante
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine....
...Angela Hannah
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