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Prompt reply to enquiry and prompt delivery of goods... ...Carl Toon
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Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!
Highly recommended.... ...richard farmer
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Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.... ...Robert Legg
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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Excellent service. Great price... ...Mark Spence - Aztec Adventure
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob... ...Rob Linden
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What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You!... ...Richard Cannon
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended... ...dugald Macaulay
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side.... ...michael shearing
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff... ...Karen Cohen
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