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Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use....
...Martin Vince
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you....
...Andrew Seaton
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Very efficent...
...marti cannon
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks....
...Mr Paul Bruce
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Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend. ...
...Shakib Latif
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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work....
...Janet
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I have to say the service and fast delivery of the parts I ordered are very impressive. I will definately us MyTub again and will recommend them to all my colleagues...
...harveyheating
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Ordered and delivered the next day. Very pleased....
...kbr
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Excellent service, thank you...
...june bowden
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more reviews... |
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