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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!...
...Anthony
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1st time using this company excellent service from start to getting the order thanks again will use you again ...
...Walter Carr - Walter Carr
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Good service at a good price. Thanks...
...Frank Weaver
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around....
...John Cahill
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Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post...
...Mrs J A Soper
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Very good communication and helpful when there was an issue with my order ...
...Christopher Giles
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service...
...Milton Armstrong
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Perfect! Just what I needed and prompt delivery.
Thank you...
...Alan Vass
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I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you....
...Roberta Pyart
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