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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham...
...Graham Riley
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
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...Emily Phillis
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cant fault your service...
...andy ablett service
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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MyTub provided a very good service for a specialist item keeping me fully informed from the initial order through to deliver, which due to the nature of the item took a few weeks. Would happily recommend this company....
...Keith Edwards
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All went smoothly.
Especially with a telephone call.
Thanks ...
...John Menday
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...
...Mrs
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!...
...Duncan Alexander
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning....
...Michael Hall
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prompt delivery and a competitive price.would recommend to others...
...geoff vaughan
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more reviews... |
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