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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work!...
...Colin Holmes
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First Class Service.
Delivered on time.
Kept informed of order status....
...John
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ...
...Sheen
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!...
...Duncan Alexander
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Very quick delivery and well packaged. Thank you...
...Murray Sinclair
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service...
...Barry Jury
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Great service ordered product received 3 days later perfect condition 5 star company ....
...David - Parlett
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Thank you, for your super fast and great service. ...
...Inayat Khan
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