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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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very good service. The diver phoned when almost arrving for delivery. A ver good system !...
...susan brown
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Thank you
Order arrive on time,will definatley use My Tub again....
...david payne
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Delivery date changed a few times at short notice, but always kept informed. ...
...Robert larkin
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again...
...Paul stretton
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I have had absolutely outstanding and excellent suport from one of your technical team, Mr. Laurence Fineran, over some basin taps.
His responses and advice have been superb, I cannot praise him enough. Please pass on my thanks.
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...Trevor Newborn
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The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
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...Michael Morrice
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Thanks Sophie
Brilliant service. I will use your company again. ...
... J E Hubbard
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price....
...Mark walker
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more reviews... |
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