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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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My tubs service was a1 very quick and and simple the product was great did the job just as you would like...
...G
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Great Communication, prompt delivery, well packaged hope to do more business with...
...Lee Matthews
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Fast service, would recommend....
...Mr K Pickering
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Excellent service....
...Peter Wood
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Good price,sevice,delivery and communication.Says it all thanks....
...W S ROBERTS
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order delivered correctly and promptly. Thanks...
...Anthony Harris
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony...
...A Mason
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The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you....
...Vic Warth
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts...
...Kevin Enfield
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more reviews... |
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