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Very bad, my order has not been deliverd.... ...perparim tema
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again.... ...Martin Way
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Many thanks for efficient service... ...Mrs P Stewart
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly.... ...Paul Beardmore
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Thank you for the immediate response. Goods received as expected.... ...Nigel Williams
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Very fast delivery. Product best price i could find on the net.
Many Thanks Ron... ...Ron Ragan
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thank you so much for all your help
order was delivered as promised
customer service was excellent
next time i need something from overseas you will be my first stop
again thank you for all the help
have great day... ...ron nicholson - kaiser permanente
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company.... ...Patricia McCarter
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Great service, Toilet seat arrived in good order. within a few days, many thanks... ...David Hawkins
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