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Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.
The delivery wait was reasonable and the item was well packaged.
I have saved the website details to my favourites.
Thank you.... ...Paul Cartwrig
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Easy to use and delivered quickly. Thank you.... ...Paul Padden
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A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated.... ...MR MIKE BUTLER
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Very good communication on progress and correct product arrived on the day promised. Thanks... ...Adrian Holmes
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Very good service. Order was delivered on time and the price was competitive.
Thanks
John... ...David John Burdon
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Product item we were looking for at a price 2nd to non found else where, updates and service both great.... ...Carillion LGS Dave Evans
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MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!... ...Andy Blachford
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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
... ...Alan McCullough
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Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday. ... ...Lian Hock Hardware
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