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Order collected from local centre. Fast, efficient and excellent customer services....
...SUE MILLBANK
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1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram. ...
...Alan Wade
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Once again Fantastic service on a hard to find item.
Thank you very much!...
...Tom Hawthorne
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...
...David Hall
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it....
...Bryan hodgson
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Fast delivery at a low price.
I would recommend your company, thanks....
...Alan J. Massey
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Brilliant service would use them again.very knowledgeable. ...
...Richard Mace - The Coppice Primary School
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed...
...Alexander Beveridge Cunningham
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