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Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.... ...Emma Bowman
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you" ... ...Keith Nolloth - Keith Nolloth Garden
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey... ...John Hey
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Excellent service and fast delivery. A big thank you especially to Christine for her help... ...Robert dowles
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!... ...Mike Cheal
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Excellent service - order correct and on time.
Thank you... ...Opus Property Services Ltd
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven... ...Susannah Leyden
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As always a fast reliable service... ...Chris Warburton
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!... ...C. EVANS
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you... ...Janet Kulpa
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