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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you.... ...Wendy Thompson
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item has been recieved , very happy with service.... ...David Bingham
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Very good service, arrived on time and in good condition.
... ...Blacknoll Limited
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.... ...Ed Sirett - Make Do
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Good price and excellent service ... ...Dougie Skinner
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric... ...e.r.ringwood
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Fantastic service. Order was dispatched same day and arrived asap.
We made a mistake when ordering and myTUB were more than helpful in resolving the matter.
Will recommend to all.... ...GORDONS ELECTRICAL SUPPLIES
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finally received my order on wednesday 15th febuary when it should of been delivered on the 6th febuary which you did e-mail me and tell me what the problem was, which i was greatful of as i thought it had gone somewhere else. Thankyou for all your e-mails and keeping me up to date with my order. ... ...David Weaver
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support!... ...Marie Knapp - 17 Machinery LLC
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more reviews... |
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