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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!... ...Philip Gould
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Excellent service.
Many thanks.
... ...Mr P J Webb
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Great, prompt service.... ...Tracie Lewis
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An Anexcellent Anexcellentfast Anexcellentfastand Anexcellentfastandprompt Anexcellent fast and prompt service would would ertainly recommend recommendto recommend to all.... ...Paul Alan King
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ... ...MR P KELLY
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Great service. You helped me get the right product, answered my questions and delivered the goods on time.... ...Doug Farmer
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
... ...L.Webster
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David... ...David Oldfield
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The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul... ...Paul larmour - Paul Larmour
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more reviews... |
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