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Goods as described and delivered as promised. Excellent service.... ...William Paul Down
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Order arrived quickly and was perfect for my purposes. Thanks. ... ...Nigel Bryant
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Very prompt delivery. Well done
... ...Mrs I Kinchin
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good... ...Tom Thornton
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ... ...Lorraine Young
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Order processed very quickly and great communication about my order. Arrived within the week, good service!... ...Paul Johnston
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you... ...AJS Heating
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Very good service excellent delivery... ...Alan Fraser Eli lilly
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Nice easy trade thank you... ...Gary Mills - Decorum
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.... ...Mr Christopher R Henry
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