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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ... ...dennis curley
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
... ...john smye
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Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased. ... ...Richard Weeks - Atkins Ltd
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It's a good no-nonsense steel bath - we have two of them now. Your service was excellent and the delivery man very helpful - he even gave me time to check the bath for damage before he left. Thanks.... ...Rob Ellis
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text... ...stephen - SW Mechanical Ltd
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I cannot speak highly enough of the fantastic level of service offered to me by your sales representative Christine. Not only were your products competitively priced but were needed at short notice by me, Christine arranged 1 item locally for me to collect same day and sourced another item and organised next morning courier delivery. I will not hesitate to use you again and have given your details to my gas fitter and advised him to use you for parts also. Many thanks again for the fantastic service Christine.... ...Simon
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ... ...Helen Kennedy
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Great feedback and prompt delivery.... ...Allan BC Duffus
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.... ...june chalmers
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Excellent service, regular updates given on delivery. Email contact easy and very efficient.... ...Michelle Phillips
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more reviews... |
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